MYMO takes user satisfaction very seriously. In the case of problems with your goods and services order, please contact MYMO and we will assist you. In appropriate cases, if you have already been billed by MYMO on behalf of the Merchant, MYMO will issue full or partial refunds. In the following cases: if you did not receive your order or did not receive your order, you may be issued a full refund; if part of your order is missing, we may issue a partial refund. In every event, we will take into account relevant factors including the details of the order and do our best to ensure your satisfaction. You will receive your refund to the original source of payment.